DevOps In Action: The Phoenix Project


This is not a course; rather it is a business simulation – a highly interactive training workshop. It is presented onsite or virtually online to a group of selected team members from an organization.


Give us one day and you will learn what DevOps is really all about because you will live it through this excellent experiential learning experience!

DevOps is not a framework or model; it describes a culture for how many teams across an organization need to collaborate to deliver business value.

Based on the popular DevOps book, The Phoenix Project, this highly interactive training workshop has been created to provide a real-life business experience for how to apply a collaborative and integrated approach to working between IT operations and IT service management, software development, and other business units.

Here’s the scenario for this business simulation:

Parts Unlimited is in trouble. Newspaper reports reveal the poor financial performance of the organization. An IT-enabled business transformation is introduced by Retail Operations as the solution and the way forward to save the company and make it competitive and profitable again. The VP of IT Operations is asked to take the lead of The Phoenix Project and is challenged to make it successful. But the VP is facing a tremendous amount of work that includes huge backlogs of issues, problems, and other projects.

In this learn-by-doing training workshop, you and your team will act in different roles within the Parts Unlimited business. You may be part of Retail Operations, Human Resources, or Finance. Or, you may be the VP of IT Operations or a member of the VP’s IT team that needs to develop the applications and solve IT-related issues.

As Pink Elephant’s highly skilled facilitator guides you through the simulation every step of the way, your challenge is to use the DevOps principles of collaboration, integration, and communication and apply them in this serious business scenario. During three rounds, you will work on IT projects and IT issues to make sure The Phoenix Project will be finished on time and successfully. But, beware, your internal business partners keep coming at you with new ideas and demands, and external developments outside your control are frequently thrown your way!


The objectives of the interactive training workshop can be customized to fit your organization’s specific needs and learning objectives. But, in general, these are the main learning objectives and outcomes:

  • To learn about the practicalities of DevOps
  • To apply DevOps principles in a real-life situation
  • To find the right balance between delivering your service level agreements (SLA) requirements and your IT projects according to plan
  • To experience how a collaborative DevOps approach can bring serious value to your business
  • To increase the efficiency and effectiveness of your IT department
  • To create better flow within your teams
  • To develop people’s skills to act in a fully integrated DevOps culture and environment
  • To show your internal business partners their responsibilities in making IT projects more successful

This is a great team-building experience! The one-day interactive training workshop is designed for anyone at any level in IT operations as well as IT service management and software development. It is especially beneficial for IT organizations that aim to better understand what DevOps really means, and the culture changes needed to adopt, adapt, and apply DevOps.


This business simulation has a strict minimum and maximum number of attendees for both formats, onsite and virtual online. The onsite simulation requires 8-12 confirmed participants, and the virtual online simulation requires 7 confirmed participants.

Confucius said, “I hear and I forget. I see and I remember. I do and I understand”.

It is a recognized fact that business simulations where the major component is learning by doing has numerous advantages. To read more about the specific benefits of experiential learning and the logistics involved with this interactive workshop click here.


After completion of this workshop, you may apply for self-directed learning PDUs through PMI. Certificate of attendance is available upon request.


To bring us onsite to your location, or to have it presented virtually online, contact us at or 1-888-273-PINK.


Purchase the DevOps Essentials™ certification course (that can be presented onsite or virtually to your team), as well as this business simulation, and receive a 10% discount off the total. Contact us at or 1-888-273-PINK.


Name Main Area of Focus Format
DevOps in Action: The Phoenix Project DevOps Virtual online, or onsite at your location
The Integrated Service Management Experience: MarsLander® ITSM, integrated IT service management Virtual online, or onsite at your location
IT/Business Alignment in Action: Grab@Pizza Business and IT alignment, business relationship management Onsite at your location
ITSM in Action: Apollo 13 ITSM, process management Onsite at your location
Agile Project Management in Action: The Challenge of Egypt Agile Onsite at your location


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Purchase this simulation together with the DevOps Essentials certification course and receive a 10% discount off the total.