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Our highly experienced consultants are specifically trained to adapt, adopt, and combine best practice business models and frameworks that include ITIL® v3, ITIL 4, Lean, DevOps, etc. to fit your company’s unique situation.

We provide a full life cycle of solutions in our assessments, strategic planning, implementation, and continuous improvement coaching and guidance. We apply a holistic approach considering the people, process, product, and partner aspects unique to your organization and will transfer knowledge and skills to you and your team, working with you hand-in-hand every step of the way.


No need to ease up on or stop your process improvement projects.

During the pandemic, we have been and continue to be engaged with many organizations, helping them remotely and virtually with the implementation of IT service management continuous improvement initiatives.

Contact us at info@pinkelephant.com, 1-888-273-PINK, or the Chat window below to discuss how we can help you with your projects to implement best practices according to ITIL v3, ITIL 4, Lean, DevOps, and more.

PinkSCAN™ Consulting Service

Pink Elephant performs an IT Service Management (ITSM) process maturity assessment using PinkSCAN – an ITSM process assessment methodology and online toolset created by Pink. This consulting service will provide insight into your current process maturity levels along with recommendations for improvement.

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PinkREADY is an ITSM project risk identification and mitigation planning service that enables customers to realize the promised benefits of ITIL® projects, avoid unnecessary costs and support organizational change.

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PinkBASELINE, a workshop-based consultant-led assessment, enables an organization to establish a gap assessment against best practices and rapidly identify a series of tangible improvement actions.

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PinkSELECT supports your organization by providing a vendor-neutral and cost-effective methodology and set of templates for conducting a tool selection process while leveraging Pink’s industry experience.

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PinkATLAS is your very own “consultant in a box” – your DIY kit! PinkATLAS is an online subscription-based resource that contains a very large database of hundreds and hundreds of implementation documents including how-to guidance, checklists, templates, white papers, books, and other value-added tools that can help your project teams achieve successful outcomes.

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Smart Kits

A Smart Kit is a customized DIY online resource that contains how-to guidance for a very specific process or subject area. There are several Smart Kits to choose from, and the exact guidance included varies from Smart Kit to Smart Kit depending on the specific subject.

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What Our Customers Are Saying

"Pink’s consultants are the best in the business. An amazing combination of expertise, knowledge, strategy and professionalism."