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Search Results for "ITSM Apollo"

Configuration Management Specialist

This two-day certification course goes beyond ITSM theory related to service configuration management, and takes a deep dive into the design, deployment, and ma...

The Integrated Service Management Experience: MarsLander®

Learn about ITSM during this simulation that involves working within the team responsible for managing a mission to land on Mars and collect valuable data for r...

Service Catalog Specialist

This course focuses on the practical aspects of applying ITSM best practices for Service Catalog Management and focuses on explaining how to plan for, design, b...

PinkBASELINE – ITSM Process Capability Assessment - Pink Elephant

A workshop-based, fast track approach to conducting an onsite, consultant-led ITSM process assessment, done in six business days.