Configuration Management Specialist
/en-CA/Course/Configuration-Management-Specialist
This two-day certification course goes beyond ITSM theory related to service configuration management, and takes a deep dive into the design, deployment, and ma...
The Integrated Service Management Experience: MarsLander®
/en-CA/Course/Integrated-Service-Management-MarsLander
Learn about ITSM during this simulation that involves working within the team responsible for managing a mission to land on Mars and collect valuable data for r...
/en-CA/Course/Service-Catalog-Specialist
This course focuses on the practical aspects of applying ITSM best practices for Service Catalog Management and focuses on explaining how to plan for, design, b...
Pink24: 27th Annual ITSM Conference – Las Vegas
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PinkBASELINE – ITSM Process Capability Assessment - Pink Elephant
/en-CA/Consulting/PinkBASELINE
A workshop-based, fast track approach to conducting an onsite, consultant-led ITSM process assessment, done in six business days.