PinkVERIFY™ Certified ITIL® 4 Toolsets

The tools listed below meet 100% of the PinkVERIFY ITIL 4 general, core, and integration suitability requirements.

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ServiceNow San Diego
PinkVERIFY ITIL 4
19 Practices
AM CPM CE DM IM
IPM IAM KM MEM POM
PM PJM RM SCM SCOM
SCTM SD SLM SRM

IFS assyst 11.5
PinkVERIFY ITIL 4
17 Practices
AM CPM CE DM IM
IAM KM MEM PM RM
SCM SCOM SCTM SD SFM
SLM SRM

Helix 21.3
PinkVERIFY ITIL 4
14 Practices
CE CPM IM IPM IAM
KM MEM PM RM SCM
SCOM SD SLM SRM

Alemba Service Manager V10
PinkVERIFY ITIL 4
12 Practices
AM CE IM IAM KM
PM PJM RM SCM SCOM
SLM SRM

Citsmart X v10
PinkVERIFY ITIL 4
12 Practices
AM CPM CE IM IPM
MEM PM RM SCTM SD
SRM WTM

Aranda Service Management (ASMS) version 9
PinkVERIFY ITIL 4
11 Practices
CE IM IPM IAM KM
PM SCM SCOM SD SLM
SRM

Ivanti Neurons for ITSM and ITAM v2022.3
PinkVERIFY ITIL 4
11 Practices
CE DM IM IAM KM
MEM PM RM SCM SCOM
SRM

Matrix42 Enterprise Service Management 10.1.1
PinkVERIFY ITIL 4
11 Practices
CE DM IM IAM KM
MEM PM RM SCM SCOM
SRM

OMNITRACKER v12.3.200
PinkVERIFY ITIL 4
11 Practices
CE IM IAM KM POM
PM SCM SCOM SD SLM
SRM

MicroFocus Service Management
Automation X (SMAX) v2021.11
PinkVERIFY ITIL 4
10 Practices
CE IM IAM KM PM
RM SCM SCOM SD SRM

ALVAO
PinkVERIFY ITIL 4
7 Practices
CE IM IAM PM SCM
SCOM SRM

Jira Service Management
PinkVERIFY ITIL 4
7 Practices
CE IM IAM KM SCM
SCOM SRM

InvGate Service Desk V7
PinkVERIFY ITIL 4
7 Practices
CE IM IPM KM PM
SD SRM

Serviceware Processes 7.0
PinkVERIFY ITIL 4
7 Practices
CE IM KM PM SD
SFM SRM

C2 ATOM
PinkVERIFY ITIL 4
6 Practices
IAM CE IM PM RM
SRM

NetkaQuartz Service Desk X v2.2.0
PinkVERIFY ITIL 4
5 Practices
CE IM IAM KM PM

Senju/SM 2022.0.1
PinkVERIFY ITIL 4
5 Practices
CE IM PM RM SRM

ServiceDesk Plus (Cloud V2610)
PinkVERIFY ITIL 4
4 Practices
CE IM PM SRM

Proactivanet 10.17
PinkVERIFY ITIL 4
3 Practices
IPM IAM SD

   
AM = Availability Management PJM = Project Management
CPM = Capacity and Performance Management RM = Release Management
CE = Change Enablement SCM = Service Catalog Management
DM = Deployment Management SCOM = Service Configuration Management
IM = Incident Management SCTM = Service Continuity Management
IPM = Infrastructure and Platform Management SD = Service Desk
IAM = IT Asset Management SFM = Service Financial Management
KM = Knowledge Management SLM = Service Level Management
MEM = Monitoring and Event Management SRM = Service Request Management
POM = Portfolio Management SVT = Service Validation and Testing
PM = Problem Management WTM = Workforce and Talent Management


View the list of PinkVERIFY certified ITIL v3 toolsets.