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Search Results for "Operational Support And Analysis"

Integrated IT Service Management™ Essentials

This course provides IT professionals with the knowledge required to understand IT service management as a quality system, and for ensuring IT services are prov...

Problem Management: Root Cause Analysis Specialist™

This interactive workshop will provide you with a practical, structured approach to applying established root cause analysis principles and techniques in order ...

Spotlight: The Service Catalog Specialist Certification Course

A comprehensive service catalog plays a crucial role in IT service delivery because it is the central source of trusted and consistent information on all the ag...

PinkREADY

PinkREADY is a transformation program, risk identification, and mitigation planning service that enables customers to realize the promised benefits of their pro...