Pink Elephant Announces Industry’s First ITIL 4 Advanced Course Dates

“ITIL Specialist – Direct, Plan & Improve” and “ITIL Specialist – Create, Deliver & Support” course dates now open for registration

Burlington, ON – September 6, 2019 – Pink Elephant is pleased to once again be the first to announce ITIL 4 course dates, this time for the industry’s first ITIL 4 Advanced courses. The ITIL Specialist – Create, Deliver & Support and ITIL Strategist – Direct, Plan, and Improve certification courses are available from the first week of December 2019 and the first customer registrations for these dates have already begun.

“Pink continues to cement its position at the forefront of the ITIL 4 revolution!” said Fatima Cabral, Pink Elephant CEO. “We have already trained over 5,000 students in ITIL 4, and we’re proud to still be the training provider customers look towards first for anything ITIL as they continue their ITSM journey.”

The ITIL Specialist – Create, Deliver & Support is one of five courses needed to achieve ITIL 4’s Managing Professional designation. This 3-day course covers the core service management activities and expands beyond the current scope of ITIL v3. IT practitioners will cover the ‘creation’ of services and understand the true benefits to be gained from ITIL’s new service value system business model.

The ITIL Strategist – Direct, Plan, and Improve course is a shared course between two designation streams – the ITIL Managing Professional and the ITIL Strategic Leader. This 3-day course provides IT practitioners with the practical skills necessary to create a ‘learning and improving’ IT organization with a strong and effective strategic direction. Students will also learn about the impact of Agile and Lean ways of working and how these methodologies can be leveraged to an organization’s advantage.

Find out more about our new ITIL 4 Advanced courses. Register for this and other Pink Elephant courses by, visiting, or contact 1-888-273-PINK or

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