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Search Results for "Conferences"

ITSM In Action: Apollo 13

What really is a “process”? Learn how to apply ITIL® and IT Service Management (ITSM) processes to a real life situation using the historical events involved in...

Lean IT Foundation: Understanding Lean IT Principles & Objectives

This course will help IT departments become customer and value oriented, removing waste, inflexibility and variability.

Lean IT Kaizen: Implementing Lean IT Practices

This is a practical and hands-on 3-day course that teaches and equips individuals to define, facilitate and lead Lean IT Kaizen improvement initiatives.

Lean IT Leadership

This course teaches the approach of lean leadership, focused on inspiring, enabling and empowering the organization to continuously improve.

Organisational Change Management Practitioner Certification Course

The valuable knowledge and techniques gained in the Organisational Change Management Foundation course will be applied to "real world" change processes.