An exclusive informational ITIL 4 Pink Paper, a FREE white paper from ServiceNow, and more in this month's PinkLINK!
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PinkLINK – Your Monthly Pink Elephant Newsletter
This monthly e-newsletter from Pink Elephant – a premier global training, consulting, and conference service provider – is dedicated to providing you with valuable information about current industry topics as well as updates about our products and services.
ISSUE 226
Exclusive ITIL 4 Pink Paper
• ITIL® 4 – A Holistic View of Service Management

eBook from ServiceNow
• IT Strategy Is Dead... So What’s Next?

BREAKING NEWS: ITIL 4 Advanced Courses Are Available Now
• ITIL 4 Specialist – Create, Deliver & Support
• ITIL 4 Strategist – Direct, Plan & Improve

Self-Paced Online Training – Numerous Course Options
• Learn at Your Own Pace from Anywhere, Anytime!

Education Planner – September & October
• Includes many new courses
EXCLUSIVE ITIL 4 PINK PAPER
ITIL 4 – A Holistic View of Service Management
Over the years, no other organization has been as deeply entrenched and influential in ITIL as Pink Elephant (we don’t call ourselves “the ITIL experts” for nothing!).

There is a true thirst in the IT industry for ITIL – which is reflected by the fact that Pink has trained almost 3,000 individuals through the ITIL 4 Foundation certification course since February 2019.

Once again we are in the thick of things with ITIL 4. Pink Elephant has been working very closely with AXELOS on ITIL 4 content and, in fact, Troy DuMoulin is a major contributor.

Take a look at the overall holistic perspective of IT service management capabilities unique to ITIL 4 in this FREE exclusive Pink Paper – ITIL 4 – A Holistic View of Service Management.
View This Pink Paper →
EBOOK FROM SERVICENOW
eBook from ServiceNow – IT strategy is dead...so what’s next?
Today, many business leaders look at IT as just an internal service provider that can be outsourced if necessary. If IT leaders want to change that perception, IT strategy needs to change.

IT leaders have an opportunity to become essential partners in the success of their organizations by developing an IT strategy that integrates with the business' strategy. Learn why an integrated strategy is critical for the future of your organization as well as the steps required to create a strong, rewarding partnership between IT and the business.
Download This eBook →
BREAKING NEWS: ITIL 4 ADVANCED COURSES ARE AVAILABLE NOW
BREAKING NEWS: TWO NEW ITIL 4 Advanced Courses Available Now
BREAKING NEWS:
TWO NEW ITIL 4 Advanced Certification Courses
They’re here! Two New ITIL 4 Courses:
  • ITIL 4 Specialist – Create, Deliver & Support
  • ITIL 4 Strategist – Direct, Plan & Improve
Take your ITIL 4 knowledge beyond the foundation level!

Get started now. You’ve taken the ITIL 4 Foundation course and passed the exam, and now you can dive deeper into ITIL 4’s new service value system business model.

Here’s what you need to know about the new courses:

To get a full course description, click on the course title.
Certification Course Overview Dates
ITIL 4 Specialist –
Create, Deliver & Support
3-day course, part of the ITIL Managing Professional (MP) designation stream.

The agenda expands beyond the current scope of ITIL v3 and covers several ITIL 4 practices to help you understand the major factors that contribute to the successful creation, delivery, and support across ITIL’s new service value system business model.
December 2-4, 2019
Live virtual, instructor-led
ITIL 4 Strategist –
Direct, Plan & Improve
3-day course that is a shared course for both the MP and ITIL Strategic Leader (SL) designation streams.

This course provides the practical skills necessary to create a ‘learning and improving’ IT organization with a strong and effective strategic direction.
December 9-11, 2019
Live virtual, instructor-led
Bring us onsite to your location! Contact 1-888-273-PINK or info@pinkelephant.com to ask for a quote.
Learn More →
SELF-PACED ONLINE TRAINING
Pink Elephant SPO Planner
Self-Paced Online Training
Learn at your own pace from anywhere, anytime!
Oh, so easy...

Self-paced online courses are cost-effective, time-efficient, and very flexible.

You get the full course and all materials, and the exam is included too! The online course includes multimedia: videos, dynamic interaction, detailed notes, and audio.

All you need is a computer.

Call us for high-volume orders – we have special rates!
Self-Paced Online Certification Courses
Business Relationship Management Professional
DevOps Essentials
Integrated Service Management Essentials
NEW! ITIL 4 Foundation
FREE! ITIL v3 Foundation
with the purchase of an ITIL v3 intermediate-level course.
All 4 ITIL v3 Capability Courses: Operational Support & Analysis; Release, Control & Validation; Service Offerings & Agreements; Planning, Protection & Optimization
All 5 ITIL v3 Intermediate Lifecycle Courses: Service Strategy; Service Design; Service Transition; Service Operation; Continual Service Improvement
ITIL v3 Managing Across The Lifecycle
FREE! Lean IT Foundation: Understanding Lean IT Principles & Objectives
with the purchase of the Lean IT Professional 'bundle.'
Lean IT Kaizen: Implementing Lean IT Practices
Organizational Change Management Foundation
EDUCATION PLANNER – SEPTEMBER & OCTOBER
Pink Elephant Education Planner
Public Certification Courses – September 2019
Certification Course September Dates
Business Portfolio
Organizational Change Management Foundation Virtual Class (9-11)
Organizational Change Management Practitioner Virtual Class (12-13)
IT Portfolio
Agile Scrum Foundation Virtual Class (3-4)
DevOps Essentials Virtual Class (18-20)
ITIL 4 Foundation Virtual Class (9-10)
Virtual Class (26-27)
NEW! ITIL 4 Managing Professional (MP) Transition Virtual Class (30-4)
ITIL v3 Practitioner Virtual Class (23-25)
Lean IT Foundation: Understanding Lean IT Principles & Objectives Virtual Class (16-17)
Lean IT Kaizen: Implementing Lean IT Practices Virtual Class (30-2)
Bring us onsite to your location! Contact 1-888-273-PINK or info@pinkelephant.com to ask for a quote.
Public Certification Courses – October 2019
Certification Course October Dates
IT Portfolio
Certified Agile Scrum Master & Leader Virtual Class (9-11)
Defining & Governing Enterprise IT to Deliver Business Value Virtual Class (21-23)
DevOps Leadership Virtual Class (23-25)
How to Define & Implement a CMDB According to ITIL Virtual Class (17-18)
Integrated Service Management Essentials Virtual Class (7-8)
NEW! IT Asset Management Specialist Virtual Class (28-30)
ITIL 4 Foundation Virtual Class (10-11)
Virtual Class (28-29)
NEW! ITIL 4 Managing Professional (MP) Transition Virtual Class (14-18)
Virtual Class (28-1)
ITIL v3 Foundation Virtual Class (2-4)
ITIL v3 Service Operation Virtual Class (30-1)
ITIL v3 Service Strategy Virtual Class (16-18)
Bring us onsite to your location! Contact 1-888-273-PINK or info@pinkelephant.com to ask for a quote.
Check out all of our courses and dates here.


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